Shipping and Returns
Shipping and Returns Information:
Turn Around Time: It will usually take us one business day to prepare your order to be shipped out. If you need to contact us with questions or changes during the time of preparation, please contact us at Shopvintagerose@yahoo.com or call the store during business hours at 662-598-2080.
Shipping Methods: We use USPS to send out shipments out. It usually takes 2-3 business days for you to receive your package from us. Every order we ship comes with a tracking number in case something happens and you do not receive your order. You can contact USPS with the shipping number we will link to your order so it can be tracked. Every shipment we send out includes $50 insurance.
Returns/ Exchanges: All RETURNS must be made with in 10 days of In-store or Online purchases. For a REFUND you MUST HAVE the receipt in hand, tags must still be on the item which you would like to return, and it must be in new condition. Without receipt we will allow for an exchange or store credit. If you purchased online and want to make a return, shipping will be the responsibility of the shopper. Please mail the item and receipt back to:
Vintage Rose 117 W Bankhead St. New Albany, MS 38652
ALL SALES ON "$20 or LESS" ARE FINAL!! NO RETURNS ON THOSE ITEMS!
Kelsey Phillips - Owner